Quality Control
Tata Steel Speciality is committed to meeting customer requirements and expectations by delivering steel products of the right quality on time and in full, and developing products which serve our customers in their markets.
This is achieved through:
- The continual improvement of quality, service and efficiency using lean principles and tools such as 5S, OEE and TPM.
- Setting quantitative objectives to enable improvements to be measured against agreed goals.
- A programme of continual product development.
- Customer relations focussed on cooperation and partnership.
- Employee involvement through a two-way communication process.
- Ensuring that products and services are of consistent quality.
- Placing emphasis on defect prevention in our drive towards zero defects.
- Application of high integrity non-destructive testing techniques to ensure surface and internal quality.
- Optimising process flows to minimise processing costs.
- Meeting the highest quality assurance standards in the market sectors we serve, such as EN ISO9001, EN/AS9100 and other third party and customer approvals.
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